FAQ

How does the Rubralight LED mask work?

It uses red LED light — a form of light therapy popular in skincare — to help your skin look its best. You simply wear the mask for a short, relaxing session as part of your routine.

How often should I use it?

Most people use it daily or a few times a week for short sessions. Consistency is key — follow the included user guide.

When will I see results?

Skincare results vary from person to person. Many people notice their skin looking and feeling better with consistent use over several weeks.

Is it safe to use?

The mask is designed for at-home cosmetic use. If you have a medical or skin condition, are pregnant, or take photosensitizing medication, please check with your doctor first.

How is it powered?

The mask charges via the included USB cable. See the user guide for full charging details.

What is your return policy?

We offer a 14-day satisfaction guarantee. See our Shipping & Returns page for details.

How long does shipping take?

Orders are typically processed within 1–2 business days. You'll receive tracking by email once your order ships.